Privacy

Information on the processing of personal data.
Privacy Statement pursuant to Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, on the free movement of persons and repeals Directive 95/46 / EC (General Data Protection Regulation) According to the General Data Protection Regulation of the EU (regulation 2016/619 of the European Parliament and of the Council), we inform you about the following.
NAME AND CONTACT DATA OF THE MANAGER
Responsible for the data processing of the Residence Villa Eva
Doris Gostner Wiesenheim 4 I 39054 Collalbo Renon (BZ)
info@villaeva.it Tel. 0039 0471356511.
PERSONAL DATA AND SPECIAL DATA CATEGORIES
Your personal data is in particular (name, surname, address, e-mail address, telephone number, fax number, date of birth), the language and the vehicle number plate.
data in travel documents and identity card or passport
the details of the payment method and in the payment context (eg bank details, credit card information)
date of stay and duration of stay
Particular categories of data are data on health, as well as data on special needs.
PURPOSE OF THE PROCESSING OF PERSONAL DATA AND LEGAL BASIS FOR THE ELABORATION
The data provided will be processed for the following purposes:
Compliance with legal obligations
Management of pre-contractual and contractual measures relating to the stay (booking, stay, departure, etc.)
Forwarding of messages and phone calls addressed to the guest
Data storage to facilitate reservations and future requests
Sending information, offers and news from the company and from partner companies and business partners through e-mail, post and other telecommunications media concerning the company, the environment, local events, etc.
The legal basis for the processing of your data is.
– obligations by law or by rights
– fulfillment of pre-contractual and contractual measures and obligations
– your consent for the processing of data legitimate interests (eg improvement of our customer service and proximity to our customers, even in the direct marketing sector)
ADDRESS OF PERSONAL DATA
Your personal data will not be forwarded to third parties. Under certain circumstances, personal data
within the company taking into account permitted uses
to the following order processor
to Europäische Reiseversicherung AG – Kratochwjestraße 4a – A 1220 Vienna for travel cancellation insurance
as well as to third parties responsible for the supply of yours
services requested (or for specialized services): forwarded to the following partner companies.
Tourist agency Ritten Dorfstraße 5 I39054 Klobenstein Ritten (BZ)
Sonnenplateau Ritten Konsortial GmbH Zaberbach 15 I 39054 Collalbo Renon (BZ)
These recipients retain their EU data protection compliance
Your personal data will not be transmitted to third countries or international organizations outside the EU.
DURATION OF THE ARCHIVING
The duration of the conservation is determined by the legal deposit obligations established by law and by legal rights. Your personal data, which are processed on the basis of a legal provision or a contractual obligation, are kept for the period strictly necessary for processing. The data, which are processed according to the user’s consent, will be archived until revoked.
RIGHTS OF THE INTERESTED PARTY
Right to information: under Article 15 of the GDPR, you have the right to receive information which personal data is processed, where it comes from, what data it is, if it is forwarded, to whom and what happens with the data.
Right of rectification and cancellation: according to article 16 of the GDPR, it is possible to request the correction or completion of personal data at any time. In the same way, you have the right to cancellation pursuant to Art. 17 GDPR. In particular, for the data that have been published, there is also the “right to be forgotten”, ie all links, copies, replies or similar will be deleted.
Opposition right: You can exercise your right to object at any time under Article 21 of the GDPR and amend or revoke the consent statement provided with effect for the future.
Right of restriction (or block): it is also possible to request the limitation of the processing of personal data pursuant to Art. 18 GDPR. The collected data can therefore be processed only with the individual consent or the processing must therefore be concretely limited.
Right of transfer: Disclosure pursuant to art. 20 GDPR You have the right to obtain the transfer of personal data provided in a structured, consistent, machine-readable format and to request the transfer of personal data to another manager.
The right to complain to the state control authority is also provided for in art. 77 GDPR
PROPERTY OF CONSENT
The processing of data is based on contractual or legal principles and complies with the requirements of EU Regulation no. 679/2016 (GDPR).
The consent to the processing of additional special categories of data is voluntary. Without consent, special arrangements can not be considered for further bookings.
The consent to the processing of information, offers and news about the operation is voluntary. Failure to provide personal data will not result in offers or news.
OTHER
When booking online for the Villa Eva Residence on https://www.bookingsuedtirol.com/ and on our website https://www.villaeva.it, your data will be registred and processed in the booking portal” Alto Adige Booking “of the hoteliers and restaurateurs association Via Macello 59 -I 39100 Bolzano. Subsequently your data will be forwarded to us for the completion of the booking.

Information on automatic decision-making processes (profiling) must be provided. No automatic decision-making processes are used to process your personal data.

PRIVACY POLICY AT THE WEBSITE
This Privacy Policy is intended to inform users of this website on the manner, quantity and purpose of the collection and use of personal data by the operator of the website.
Responsible for the data processing of the Residence Villa Eva
Doris Gostner Wiesenheim 4 I39054 Klobenstein Ritten (BZ)
info@villaeva.it Tel. 0039 0471356511.
The website operator takes your privacy very seriously and will treat your personal information confidentially and in accordance with the law.
DATA ACCESS AND SERVER LOGFILE
We, the site manager and the site provider, detect due to our special interest (see Article 6 paragraph 1 letter f. GDPR) access data to the site and save it as a “server log” on the server of the website. The site https://www.villaeva.it is on the server of SERVERPLAN spa Via G.Leopardi, 22-03043 Cassino (FR) Italy
The following data are recorded:
Web pages visited
The time at login
Amount of data sent in bytes
Source / reference from which you arrived at the page
Browser used
Operating system used
IP address used, which is anonymized
The data collected are for statistical purposes only and to improve the website. However, the website operator reserves the right to retrospectively verify the server log files if concrete evidence indicates illegal use.
The server log files are archived for up to 12 months and then deleted. Data archiving is done for security reasons, e.g. to clarify cases of abuse. If the data are to be revoked for reasons of proof, they are excluded from the cancellation until the case has been definitively clarified.

CONTACT DATA PROCESSING
If you contact us on the website through the contact options indicated, your data will be archived so that they can be used to process and respond to your request. Without your consent, these data will not be disclosed to third parties.

Renon, 25 May 2018